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Sunday, May 14, 2017

Highlighting Heroes - Niki Ensor

Heather Cook

Highlighting Heroes: Niki Ensor
Niki performs a life sustaining service – clean drinking water for our city.

Kingsport, TN - Niki Ensor leads her team to provide clean and healthy drinking water for Kingsport residents - an essential service for any community.

Niki is the Water/Wastewater Facilities Manager for the City of Kingsport. Hired in 1998 as an operator in the water treatment plant, Niki eventually moved up to her current position. Her main responsibility is to make sure residents of Kingsport have the water they need to go about their daily lives.

“We are able to provide this service so that our community can live and thrive and build, and then they can have a great quality of life within our beautiful city,” she explained.

Her current project, the Raw Water Project, is nearing completion. The project replaces the current infrastructure and equipment that has reached the end of their usable life. The new infrastructure will change how water pumps in the plant for treatment. Using gravity, water will flow through a new tunnel and be pumped into the plant. The new infrastructure is more efficient and will provide Kingsport with clean drinking water for the next 100 years.

“What this does is provide us with more reliability, replace outdated infrastructures, and make water treatment more secure,” said Niki. “Now pumping operations will happen on-site at the water treatment plant, reducing the risk for single points of failure.  It’s really a tremendous project.”
Niki enjoys being involved in projects that go above and beyond the minimum requirements of water departments across the state. She and her team strive to better the quality of life for everyone in Kingsport. The water/wastewater team takes great pride in their department. They often receive recognitions for their efforts.

Recently, the water department won the Distribution Operational Excellence Award and the EPA Safe Drinking Water Partnership Award for the eighth year. The wastewater treatment plant has received several National Association of Clean Water Agencies (NACWA) Peak Performance awards for their exceptional compliance record.

Niki Ensor is a Kingsport Hero because of the hard work and dedication she puts into providing the city with the clean and safe drinking water it needs to stay healthy and thrive.
For more information and to watch Niki’s video, please visit
About the City of Kingsport
Founded in 1917, the City of Kingsport (pop. 53,000) is located on the Tennessee-Virginia border at the crossroads of I-81 and I-26 near the geographic center of the eastern U.S.  The city is widely known as a planned community, designed by renowned city planner John Nolen and wrapping around the foot of Bays Mountain – a 3,500 acre park, nature preserve, planetarium and observatory.  Kingsport is recognized as an International Safe Community by the National Safety Council, a Healthier Tennessee community, and won the 2009 Harvard Innovations in American Government Award for its higher education initiatives.  While many city names are duplicated throughout the U.S., there’s only one Kingsport – a fact that invokes community pride, known locally as the “Kingsport Spirit.”

Kingsport is located on the Tennessee-Virginia border at the crossroads of I-81 and I-26 near the geographic center of the Eastern U.S. This city of 50,000 in a metro of 308,000, was planned by renowned American planner John Nolen in his office at Harvard Square. Located in the lush green foothills of the Tennessee Valley, it is surrounded by the Southern Highlands and mountain lakes. Kingsport is home to Marriott’s and thousands of acres of unique, natural amenities at Bays Mountain and Warriors Path Parks. The natural geography provides a temperate, well-balanced climate with four seasons and a natural shelter from extreme weather. Population growth has also been well-balanced, ensuring you will not outgrow your decision to relocate. With no personal property taxes, special assessments, or state income taxes on salaries/wages, you’ll find that Kingsport has a very low cost of living coupled with an exceptionally high quality of life (see for yourself at The regional airport (TRI) has direct flights to Atlanta, Charlotte, Orlando and St. Pete/Clearwater with easy access, parking, and virtually no security lines. The public education system was planned by Columbia University and Newsweek has repeatedly recognized the local high school as one of the best in America. Year in and year out our graduates go on to the top colleges and universities (and without costly private school tuition fees). Harvard also recognized Kingsport in 2009 with the Innovations in American Government Award for its higher education initiative. What are you waiting for? It’s time to leave the high costs, traffic jams, and stress behind and discover this hidden gem.