Your support and conference attendance is encouraged! Feb 23-24. Go to www.tncpe.org or call 615.889.8323
This year, Tri-Cities region boasts three of the top five statewide awards.
The City of Kingsport will receive the highest honors ever bestowed upon a Tennessee city government.
Kingsport and Tri-Cities are no strangers to the TNCPE. Pals, Eastman, Siemens, Bristol TN Essential Services, BAE Systems, City of Kingsport, Wellmont, Mountain States Health Alliance, etc. have all either been or are active with the Center.
Indeed, this year, participants from our region are:
Level 4 (Top Honors): Quality Excellence Award: Mountain States Health Alliance (the top honor statewide this year)
Level 3: Quality Achievement Award: City of Kingsport and BAE Systems (2 of the 4 being given statewide)
Level 2: Quality Commitment Award: (No awards from this region this year--12 being given statewide)
Level 1: Quality Interest Award: Carter County Adult Education, Northeast Tennessee Career Center, Sullivan County Health Department (3 of 17 statewide awards)
There is a unique learning opportunity coming to middle Tennessee next month. I encourage you to attend and to send other representatives from your company.
The Tennessee Center for Performance Excellence is sponsoring a conference in Nashville, Feb. 23 and 24, where six winners of the Malcolm Baldrige National Quality Award (including four CEOs) will share their insights:
· Texas Nameplate Company – Dale Crownover is president of Texas Nameplate Company, a privately-held manufacturer in Dallas, which is the smallest business ever to win the Baldrige Award and the only small business to receive the Award twice. He is an informal speaker who prefers telling stories over power point presentations.
· Kenneth W. Monfort College of Business – Joe Alexander is Dean of Monfort College at the University of Northern Colorado, the first business college ever to receive the Baldrige Award.
· Robert Wood Johnson University Hospital Hamilton – Deb Baehser (Sr. VP Clinical Services) and Shashi Madhok (VP Quality) will explain how a New Jersey hospital, RWJ Hamilton, has achieved excellence in service to patients and overall performance, becoming the fifth health care system in the U.S. to win the Baldrige Award.
· Sunny Fresh Foods – Ann Burns, Continuous Improvement Facilitator, will talk about how Sunny Fresh in Monticello, MN, has strengthened its competitive position, culminating in a 2005 Baldrige Award.
· Caterpillar Financial Services Corporation – Kent Adams was named president of Cat Financial in Nashville a year after the company won the 2003 Baldrige Award. He will talk about the impact of leadership transition on Cat Financial’s journey to business excellence.
· Pal’s Sudden Service – Thom Crosby, president of Pal’s, headquartered in Kingsport and 2001 winner of the Baldrige Award, will join the other Baldrige winners for a panel discussion.
In addition to the keynote presentations, 20 leaders of organizations inside and outside of Tennessee will present breakout sessions on specific tools they have used to help accelerate their organizations’ improvement initiatives. Presenters include representatives from FedEx, Turner Broadcasting System, Lipscomb University, Bridgestone/Firestone, Nuclear Fuel Services, Tennessee Tech, United Way of Metropolitan Nashville, and our newest Tennessee Excellence Award winner, Mountain States Health Alliance.
The cost of the conference is minimal. Detailed conference information is available at www.tncpe.org or can be requested by calling the Tennessee Center for Performance Excellence at (615) 889-8323.